Question 1

What is a virtual office?

Accepted Answer

A virtual office is a professional business address with office services for companies, without having to rent physical office space. With postservice.at you receive a registered business address in the premium location 1010 Vienna, including mail receipt and a digital scan service. The virtual office is a legally sound and cost-efficient alternative to a classic office.

Question 2

A virtual office is fully legal in Austria

Accepted Answer

Yes, a virtual office is fully legal in Austria. The requirement is a 'registered address' that ensures postal reachability. postservice.at meets all legal requirements: a physical address, mail receipt by authorised staff, and delivery of official correspondence.

Question 3

Difference between a virtual office and a shell company

Accepted Answer

A virtual office is a legal office service with a real location and mail processing, not a shell company. postservice.at is a legally compliant company seat with reliable mail receipt, a scan service and a physical presence in 1010 Vienna. A shell company, by contrast, is a sham location without any genuine business activity. Our virtual office meets all legal requirements for the commercial register, trade registration and the imprint.

Question 4

Can I use the virtual office for the commercial register?

Accepted Answer

Yes, the postservice.at business address in 1010 Vienna is fully eligible for the commercial register. As a registered address it meets all requirements for entry into the Austrian commercial register. You can register a GmbH, e.U., OG, KG and other legal forms with our address as the company seat. The competent court is the Commercial Court Vienna.

Question 5

What is a registered address?

Accepted Answer

A registered address is a physical address at which a person or a company is officially reachable and to which court and official correspondence can be effectively delivered. Requirements: a physical address (not merely a PO box), actual mail receipt by a person on site. postservice.at provides a registered business address with a mailbox, PO box and reliable receipt of all deliveries.

Question 6

A PO box is not sufficient as a business address

Accepted Answer

No, a mere PO box is not sufficient for trade registration or entry into the commercial register. By law a registered address is required that enables official delivery. postservice.at provides a full business address in 1010 Vienna with a physical location and reliable mail receipt, not just a PO box.

Question 7

Use the virtual office for a website imprint

Accepted Answer

Yes, under Section 5 of the E-Commerce Act (ECG) a geographic address at which you are established must be stated. A registered business address such as postservice.at is sufficient for this. You are not obliged to disclose your private home address, as the protection of privacy is a recognised interest. The address Seitenstettengasse 5/37, 1010 Vienna can be used in the imprint in a legally sound way.

Question 8

Use the virtual office as an invoicing address

Accepted Answer

Yes, under Section 11 para 1 no 1 of the Austrian VAT Act (UStG) 1994 invoices must contain the name and an address of the business. The law requires only an address, not the home address or place of work. A registered business address such as postservice.at in 1010 Vienna is fully permissible for invoices, provided mail can be received there.

Question 9

Legal basis for virtual offices in Austria

Accepted Answer

In Austria it is common to have the company seat and the place of work at the same address. However, this is not a legal obligation. You only need a registered address, and it does not have to be where you work or live. The virtual office from postservice.at meets all legal requirements for a company seat.

Question 10

Virtual office and the tax office

Accepted Answer

We recommend discussing tax matters with your tax adviser. What matters for the tax office is that your company is reachable by post. You receive your tax number from the competent tax office after trade registration.

Question 11

The tax office and a virtual office: what is relevant

Accepted Answer

What matters for the tax office is that your company is reachable by post. postservice.at ensures exactly that. You receive your tax number from the competent tax office after trade registration. Please clarify tax matters with your tax adviser.

Question 12

A virtual office cannot be used as a residential registration address

Accepted Answer

No, the virtual office cannot be used as a residential registration address (primary residence). A registration address must be linked to actual living space where you genuinely reside. The virtual office is intended solely for business purposes: company seat, trade registration, imprint and business correspondence.

Question 13

What services does postservice.at offer?

Accepted Answer

postservice.at offers: registered business address in 1010 Vienna, company nameplate at the location, receipt of all mail, digital scan service with email delivery, mail is scanned and delivered as a PDF by email, optional mail forwarding, GDPR-compliant data processing. The address is activated and ready to use once the contract is signed.

Question 14

How the digital scan service works

Accepted Answer

At postservice.at your incoming mail is scanned and delivered digitally by email. The process: mail is received, the mail is scanned, the scan is delivered to you as a PDF by email, download possible at any time. All connections are HTTPS-encrypted and the files are stored on secured EU servers.

Question 15

Do you also accept RSb letters?

Accepted Answer

Yes, in the Premium plan postservice.at accepts official RSb deliveries for you with a postal authorisation. Exception: RSa letters (to be received in person) may by law only be accepted by the recipient personally, not even by an authorised representative. RSa deliveries concern e.g. access data for FinanzOnline. For these you must contact the sender directly.

Question 16

Can I protect my private address?

Accepted Answer

Yes, this is one of the main advantages of postservice.at. Your private home address appears nowhere publicly. Public directories and databases show only your business address in 1010 Vienna. Your imprint, commercial register entry and trade registration use the postservice.at address. This keeps your privacy protected.

Question 17

A virtual office is suitable for these target groups

Accepted Answer

A virtual office is suitable for: startups and founders, sole traders and freelancers, e-commerce operators, bloggers and content creators (for the imprint), companies without a physical office, international companies with an Austrian branch, digital nomads and remote workers. All benefit from the premium address in 1010 Vienna without high rental costs.

Question 18

What does a virtual office at postservice.at cost?

Accepted Answer

The virtual office at postservice.at is available from €49/month. There is no setup fee and no deposit. The price includes: registered business address in 1010 Vienna, mail receipt, digital scan service and email delivery of the scans. The address is activated and ready to use immediately once the contract is signed.

Question 19

Is there a minimum contract term?

Accepted Answer

With monthly booking you can cancel at any time; with annual booking after the contract term ends. There are no hidden costs, no deposit and no setup fee. The service is designed to be transparent and flexible.

Question 20

Use the virtual office before company formation

Accepted Answer

Yes, you can use postservice.at even before the official company formation. You receive commercial register and GISA extracts only after formation, and you simply submit these later. The business address is available to you immediately and can be used during the formation process.

Question 21

How to register a trade with a virtual office

Accepted Answer

Trade registration with postservice.at takes just a few steps: book the virtual office at postservice.at, register your trade via GISA-online or at the district administrative authority, state the address Seitenstettengasse 5/37, 1010 Vienna as the company seat. The competent trade authority is the MA 63 (trade law) of the City of Vienna. After that you register with the tax office for your tax number.

Question 22

Virtual office for foreign companies in Austria

Accepted Answer

Yes, all companies that need a seat or a branch in Austria can use postservice.at. EU citizens enjoy full freedom of establishment. Companies from third countries can also set up an Austrian branch, provided the legal requirements are met. The premium address in 1010 Vienna is ideal for international business activity.

Question 23

How to register a trade in Austria as a German citizen

Accepted Answer

Yes, as an EU citizen you have full freedom of establishment in Austria. Trade registration is done online via GISA-online. Check in advance whether your trade is free or regulated and whether you need proof of qualification. As your company seat you can use the postservice.at address in 1010 Vienna. You need an Austrian tax number, which you apply for at the tax office after trade registration.

Question 24

How to set up a GmbH in Austria as a German citizen

Accepted Answer

Yes, as a German citizen you can set up an Austrian GmbH without any problems. EU freedom of establishment guarantees this right. The minimum share capital is €10,000 (of which €5,000 must be paid in at formation). The articles of association must be notarised, which is also possible online. The postservice.at address in 1010 Vienna is suitable as the company seat. A managing director with EU citizenship does not need an Austrian place of residence.

Question 25

Virtual office for associations: legal restrictions

Accepted Answer

This is legally complex. The Associations Act requires that the seat of the main administration be stated as the association's seat. A virtual office may not meet this requirement, as no actual administrative activity takes place there. For associations we recommend the address of a board member. For commercial activities of the association, however, postservice.at can be used.

Question 26

Use the virtual office for Google Developer and app stores

Accepted Answer

Yes, as a self-employed person or business owner you can use the postservice.at address for your Google Developer account. Google requires a verifiable business address, and our registered address in 1010 Vienna meets this requirement. The same applies to the Apple Developer Program, Amazon Seller and similar platforms.

Question 27

I travel a lot, how do I receive my mail?

Accepted Answer

postservice.at is ideal for mobile entrepreneurs. Your mail is scanned and delivered as a PDF directly by email, accessible from anywhere. Optionally we can also forward mail physically, including abroad. This way you never miss important correspondence, wherever you are.

Question 28

Do you also forward mail abroad?

Accepted Answer

Yes, postservice.at forwards mail worldwide. The digital scan service often makes physical forwarding unnecessary, since you receive your mail as a PDF by email. If you still need the originals, we send them to any international address. The costs depend on the weight and destination country (postage).

Question 29

Security standards of the digital mail service

Accepted Answer

postservice.at uses the highest security standards: HTTPS encryption for all connections, files on secured EU servers (GDPR-compliant), access only for authorised users, no storage outside the EU. Unsecured connections are not possible. Every download is authenticated and logged.

Question 30

10 advantages of a virtual office

Accepted Answer

The advantages of postservice.at: protection of your private address, premium address in 1010 Vienna, no office rent, professional impression, immediate activation, digital scan service, legally sound for the commercial register and imprint, GDPR-compliant, flexible terms, no hidden costs. Ideal for founders, freelancers and companies without a physical office.

Question 31

Do I need a trade licence in Austria?

Accepted Answer

If you carry out commercial activity in Austria on a permanent basis (longer than 90 days), you need a trade licence. Exceptions: freelance professionals (e.g. doctors, lawyers, artists) are not subject to the Trade Regulation Act. Check with the competent trade authority whether your trade is free or regulated. For regulated trades you additionally need proof of qualification.

Question 32

Multiple companies under one virtual office address

Accepted Answer

Yes, you can register several legal entities under the postservice.at address. The fee is charged per legal entity. If you operate several trades as a sole trader, you pay only once, as it is a single legal entity. For a GmbH plus a sole proprietorship, there are two separate bookings.

Registered business address
in 1010 Vienna

Your virtual address in 3 steps

Secure your address

Activated instantly

Receive mail digitally

Postservice Pricing

Basic

Plus

Premium

The perfect business address for your company

Registered business address for the commercial register

Suitable for the commercial register

For all legal forms

Premium address 1010 Vienna

What our customers say

Frequently asked questions

Get started now. Your address in 2 minutes

Registered business addressin 1010 Vienna