Question 1

What is a virtual office?

Accepted Answer

A virtual office is a professional business address with office services for companies, without having to rent physical office space. With Postservice.at you receive a registered business address in the premium location 1010 Vienna, including mail receipt and a digital scan service. The virtual office is a legally sound and cost-efficient alternative to a classic office.

Question 2

A virtual office is fully legal in Austria

Accepted Answer

Yes, a virtual office is fully legal in Austria. The requirement is a 'registered address' that ensures postal reachability. Postservice.at meets all legal requirements: a physical address, mail receipt by authorised staff, and delivery of official correspondence.

Question 3

Difference between a virtual office and a shell company

Accepted Answer

A virtual office is a legal office service with a real location and mail processing, not a shell company. Postservice.at is a legally compliant company seat with reliable mail receipt, a scan service and a physical presence in 1010 Vienna. A shell company, by contrast, is a sham location without any genuine business activity. Our virtual office meets all legal requirements for the commercial register, trade registration and the imprint.

Question 4

How much does it cost to rent a business address in Vienna?

Accepted Answer

You rent a business address in Vienna from Postservice.at. From 49 euros net per month with annual payment. Cancellable monthly. The Basic plan costs 49 euros, the Plus plan 79 euros and the Premium plan 129 euros per month (all net).

Included are the registered address in 1010 Vienna, the company nameplate and daily mail reception. There is no setup fee. A deposit of 100 euros applies only if we issue a key. Providers and costs are compared in our guide Renting a business address in Vienna.

Question 5

Can I use a rented business address for the commercial register?

Accepted Answer

Yes, the business address you rent from Postservice.at in 1010 Vienna is fully eligible for the commercial register. As a registered address it meets all requirements for entry into the Austrian commercial register. You can register a GmbH, e.U., OG, KG and other legal forms with our address as the company seat. The competent court is the Commercial Court Vienna.

Question 6

What is a registered address?

Accepted Answer

A registered address is a physical address at which a person or a company is officially reachable and to which court and official correspondence can be effectively delivered.

Requirements:

A physical address (not merely a PO box)
Actual mail receipt by a person on site

Postservice.at rents out a registered business address with a mailbox, PO box and reliable receipt of all deliveries.

Question 7

A PO box is not sufficient as a business address

Accepted Answer

No, a mere PO box is not sufficient for trade registration or entry into the commercial register. By law a registered address is required that enables official delivery. Postservice.at rents out a full business address in 1010 Vienna with a physical location and reliable mail receipt, not just a PO box.

Question 8

Use the business address for a website imprint

Accepted Answer

Yes, under the Austrian E-Commerce Act a geographic address at which you are established must be stated. A rented registered business address such as the one from Postservice.at is sufficient for this. You are not obliged to disclose your private home address, as the protection of privacy is a recognised interest. The address Seitenstettengasse 5/37, 1010 Vienna can be used in the imprint in a legally sound way.

Question 9

Use the business address as an invoicing address

Accepted Answer

Yes, under the Austrian VAT Act invoices must contain the name and an address of the business. The law requires only an address, not the home address or place of work. A rented registered business address such as the one from Postservice.at in 1010 Vienna is fully permissible for invoices, provided mail can be received there.

Question 10

Legal basis for virtual offices in Austria

Accepted Answer

In Austria it is common to have the company seat and the place of work at the same address. However, this is not a legal obligation. You only need a registered address, and it does not have to be where you work or live. The virtual office from Postservice.at meets all legal requirements for a company seat.

Question 11

Virtual office and the tax office

Accepted Answer

We recommend discussing tax matters with your tax adviser. What matters for the tax office is that your company is reachable by post. You receive your tax number from the competent tax office after trade registration.

Question 12

The tax office and a virtual office: what is relevant

Accepted Answer

What matters for the tax office is that your company is reachable by post. Postservice.at ensures exactly that. You receive your tax number from the competent tax office after trade registration. Please clarify tax matters with your tax adviser.

Question 13

A virtual office cannot be used as a residential registration address

Accepted Answer

No, the virtual office cannot be used as a residential registration address (primary residence). A registration address must be linked to actual living space where you genuinely reside. The virtual office is intended solely for business purposes: company seat, trade registration, imprint and business correspondence.

Question 14

What services does Postservice.at offer?

Accepted Answer

Postservice.at offers: registered business address in 1010 Vienna, company nameplate at the location, receipt of all mail, digital scan service with email delivery, mail is scanned and delivered as a PDF by email, optional mail forwarding, GDPR-compliant data processing. Booked in 2 minutes, ready to use right away. You submit the contract and a copy of your ID digitally afterwards.

Question 15

How the digital scan service works

Accepted Answer

At Postservice.at your incoming mail is scanned and provided digitally by email. This is how the process works:

Mail is received
The mail is scanned promptly (on working days)
The scan is delivered to you as a PDF by email
Download possible at any time

All connections are HTTPS-encrypted and the files are stored on secured EU servers.

Question 16

How do RSa/RSb collection notices and collection work?

Accepted Answer

We receive the collection notices ("yellow slips") for RSa and RSb mail. With Basic and Plus, you collect the mail held at the post office yourself. With Premium, we collect your RSa and RSb mail held at the post office using a postal authorisation. Items marked “Nicht an Postbevollmächtigte” (not for authorised postal representatives) must be collected by you in person.

Question 17

Can I protect my private address?

Accepted Answer

Yes, a business address rented from Postservice.at protects your private home address: it appears nowhere publicly. Public directories and databases show only your rented business address in 1010 Vienna. Your imprint, commercial register entry and trade registration use the Postservice.at address. This keeps your privacy protected.

Question 18

A virtual office is suitable for these target groups

Accepted Answer

A virtual office is suitable for: startups and founders, sole traders and freelancers, e-commerce operators, bloggers and content creators (for the imprint), companies without a physical office, international companies with an Austrian branch, digital nomads and remote workers. All benefit from the premium address in 1010 Vienna without high rental costs.

Question 19

What does a virtual office at Postservice.at cost?

Accepted Answer

The virtual office at Postservice.at costs from 49 euros net per month with annual payment.

There is no setup fee. A deposit of 100 euros applies only if a key is issued. The price includes:

Registered business address in 1010 Vienna
Mail receipt
Digital scan service
Email delivery of the scans

Booked in 2 minutes, ready to use right away. You submit the contract and a copy of your ID digitally afterwards.

Question 20

Is there a minimum contract term?

Accepted Answer

No, there is no minimum contract term. The contract is cancellable monthly. With annual payment the chosen period of 12 months is paid for, after which the contract renews and you can cancel at any time. There are no hidden costs and no setup fee. A deposit of 100 euros applies only if we issue a key. The service is designed to be transparent and flexible.

Question 21

Use the virtual office before company formation

Accepted Answer

Yes, you can use Postservice.at even before the official company formation. You receive commercial register and GISA extracts only after formation, and you simply submit these later. The business address is available to you immediately and can be used during the formation process.

Question 22

How to register a trade with a virtual office

Accepted Answer

Trade registration with Postservice.at takes just a few steps:

Book the virtual office at Postservice.at
Register your trade via GISA-online or at the district administrative authority
State the address Seitenstettengasse 5/37, 1010 Vienna as the company seat

The competent trade authority is the MA 63 (trade law) of the City of Vienna.

After that you register with the tax office for your tax number.

Question 23

Virtual office for foreign companies in Austria

Accepted Answer

Yes, all companies that need a seat or a branch in Austria can use Postservice.at. EU citizens enjoy full freedom of establishment. Companies from third countries can also set up an Austrian branch, provided the legal requirements are met. The premium address in 1010 Vienna is ideal for international business activity.

Question 24

How to register a trade in Austria as a German citizen

Accepted Answer

Yes, as an EU citizen you have full freedom of establishment in Austria.

This is how it works:

Trade registration is done online via GISA-online
Check in advance whether your trade is free or regulated and whether you need proof of qualification
As your company seat you can use the Postservice.at address in 1010 Vienna
You need an Austrian tax number, which you apply for at the tax office after trade registration

Question 25

How to set up a GmbH in Austria as a German citizen

Accepted Answer

Yes, as a German citizen you can set up an Austrian GmbH without any problems. EU freedom of establishment guarantees this right.

Key information:

Minimum share capital: €10,000 (of which €5,000 must be paid in at formation)
The articles of association must be notarised (which is also possible online)
The Postservice.at address in 1010 Vienna is suitable as the company seat
A managing director with EU citizenship does not need an Austrian place of residence

Question 26

Virtual office for associations: legal restrictions

Accepted Answer

This is legally complex. The Associations Act requires that the seat of the main administration be stated as the association's seat. A virtual office may not meet this requirement, as no actual administrative activity takes place there. For associations we recommend the address of a board member. For commercial activities of the association, however, Postservice.at can be used.

Question 27

Use the business address for Google Developer and app stores

Accepted Answer

Yes, as a self-employed person or business owner you can use the business address rented from Postservice.at for your Google Developer account. Google requires a verifiable business address, and our registered address in 1010 Vienna meets this requirement. The same applies to the Apple Developer Program, Amazon Seller and similar platforms.

Question 28

I travel a lot, how do I receive my mail?

Accepted Answer

Postservice.at is ideal for mobile entrepreneurs. Your mail is scanned and delivered as a PDF directly by email, accessible from anywhere. Optionally we can also forward mail physically, including abroad. This way you never miss important correspondence, wherever you are.

Question 29

Do you also forward mail abroad?

Accepted Answer

Yes, Postservice.at forwards mail within the EU. The digital scan service often makes physical forwarding unnecessary, since you receive your mail as a PDF by email. If you still need the originals, we send them to any address within the EU. From Plus onwards, physical forwarding is available on request at no extra charge, postage included.

Question 30

Security standards of the digital mail service

Accepted Answer

Postservice.at uses the highest security standards:

HTTPS encryption for all connections
Files on secured EU servers (GDPR-compliant)
Access only for authorised users
No storage outside the EU

Unsecured connections are not possible. Every download is authenticated and logged.

Question 31

10 advantages of a virtual office

Accepted Answer

The advantages of Postservice.at: protection of your private address, premium address in 1010 Vienna, no office rent, professional impression, booked in 2 minutes and ready to use right away, digital scan service, legally sound for the commercial register and imprint, GDPR-compliant, flexible terms, no hidden costs. Ideal for founders, freelancers and companies without a physical office.

Question 32

Do I need a trade licence in Austria?

Accepted Answer

If you carry out commercial activity in Austria on a permanent basis (longer than 90 days), you need a trade licence. Exceptions: freelance professionals (e.g. doctors, lawyers, artists) are not subject to the Trade Regulation Act. Check with the competent trade authority whether your trade is free or regulated. For regulated trades you additionally need proof of qualification.

Question 33

Multiple companies under one rented business address

Accepted Answer

Yes, you can register several legal entities under the business address rented from Postservice.at. The fee is charged per legal entity. If you operate several trades as a sole trader, you pay only once, as it is a single legal entity. For a GmbH plus a sole proprietorship, there are two separate bookings.

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