Phone answering service: professional call handling for your business
Never miss a call again. Our trained team answers your calls professionally in your company name and notifies you instantly.
Professional phone reception
Our phone answering service is the ideal complement to your virtual office. Trained staff answer calls in your company name as if they were part of your team.
Answered in your company name
Every call is greeted professionally using your company name. Callers notice no difference.
Instant notification
After every call you receive a notification by email or SMS with all relevant details.
Flexible availability
Set your own availability hours. Calls outside those hours are handled professionally on your behalf.
The phone answering service is available as an add-on on request.
Phone Answering Service Add-on
Professional call answering in your company name by our trained team
What the phone answering service includes
A complete telephone front desk, tailored individually to your business.
Your own phone number
You receive a dedicated Austrian landline number to use on your website and business documents.
Answered in your company name
Our trained team picks up with your chosen company greeting and welcomes callers professionally.
Notification by email or SMS
After every call you receive a detailed message including the caller's name, subject and callback number.
Call forwarding and voicemail
On request, calls can be forwarded directly to you or a professional voicemail activated when you are unavailable.
Who is the phone answering service ideal for?
Whether you are a sole trader or an international team: our phone answering service adapts to your requirements.
Freelancers and sole traders
Often in meetings or with clients? Never miss a call again and always appear reachable.
Startups and founders
Professional phone reception from day one, without your own receptionist or secretary.
Home office entrepreneurs
Separate private and business life. No background noise during important business calls.
International companies
Need an Austrian presence? With a local number and German-language call answering, you are represented on the ground.
Your advantage with our phone answering service
Professional call answering
Trained staff greet your callers in your company name.
No missed calls
Every call is answered and documented.
Flexible availability
Set your hours and we are there for you.
Optional add-on
Extend your virtual office flexibly with the phone answering service.
Frequently asked questions about the phone answering service
How does call answering in my company name work?
You provide us with your preferred greeting text (for example 'Muster GmbH, good morning'). Our trained team answers calls exactly as you wish. Callers notice no difference from an in-house employee.
How am I informed about incoming calls?
After every call you receive a notification by email or SMS. It includes the caller's name, the subject of the call and a callback number so you can respond promptly and with full context.
Can I book the phone answering service without a virtual office?
The phone answering service is available as an add-on to our virtual office packages. Contact us for a tailored quote and we will find the right solution for your requirements.
What hours does the phone answering service cover?
Availability hours are agreed individually with you. Outside those hours a professional voicemail can be activated or call forwarding set up.
Can calls be forwarded directly to me?
Yes, on request we can forward calls directly to your mobile or another number. You decide whether we filter first or connect straight through.