DEEN
✓Over 1,000 customersRated 5.0 out of 5 stars. 5.0
Postservice.at
Over 1,000 customers since 2020

Business address for online shops in 1010 Vienna

Returns, withdrawals and marketplace mail need an address where someone accepts them. Postservice.at does this for your online shop at Seitenstettengasse 5/37, 1010 Vienna, parcels included, from 49 euros per month with annual billing (59 euros monthly).

from49 €/ month

Net price with annual billing. No setup fee.

See plans and prices
5.0out of 44 Google reviews
Vienna city map around Seitenstettengasse in the 1st district
YOUR LOCATION1010

Vienna. 1st district.

Address for your online shopSeitenstettengasse 5/371010 Vienna
Address accepted by the commercial registerBooked in 2 minutes, ready to use right away

Legally compliant

Identity check under § 365p GewO

Over 1,000 customers

Since 2020 in Vienna

Commercial register ready

Physical address in 1010 Vienna

In short

What does an online shop get at Postservice.at, and what does it cost?

An online shop needs a registered address for its imprint and withdrawal policy and a place where returns arrive. At Postservice.at this is Seitenstettengasse 5/37, 1010 Vienna: we accept letters and parcels up to 60 x 40 x 40 cm and 20 kg and report every parcel by email. Letter and parcel reception are already part of Basic, at 49 euros net per month with annual billing or 59 euros monthly. With Plus (79 or 89 euros) your letters also arrive as scans; Premium costs 129 or 149 euros. Ready to use right after the online booking. You submit the contract and a copy of your ID digitally afterwards.

mein-webshop.at
Impressum
Seitenstettengasse 5/37, 1010 Wien
Rechtssicher
ECG Paragraph 5
Konform

Your shop needs a professional base

As an online retailer, you are legally required to list a registered business address in your imprint. Protect your home address and present a professional image.

Compliant imprint

Meets ECG Section 5 and the information duties of distance selling law.

Parcel reception

Returns and goods shipments are received at your business address.

Home address protected

Customers and competitors do not see your private home address.

Where your shop address appears

An online shop states its address in five places. With Postservice.at it is the same everywhere: Seitenstettengasse 5/37, 1010 Vienna.

Place in the shopBasis
Website imprintGeographic address of the service provider§ 5 (1) 2 ECG
Withdrawal policy and termsAddress for withdrawals and complaints§ 4 FAGG
Return labelWhere returns arriveYour returns policy
Marketplace seller accountProof of address with contractPlatform requirement
Invoices and delivery notesName and address of the business§ 11 UStG

What else belongs in the imprint and why a PO box is not enough there is explained on our page rent an imprint address.

PLANS & PRICING

Your address for the online shop.
Letters and parcels included.

Seitenstettengasse 5/37, 1010 Vienna

Included in every plan
  • Address for commercial register & imprint
  • Letter & parcel acceptance
  • Company nameplate on the mailbox
  • Physical location

Save up to €240 a year with annual billing

14-day money-back guaranteeFor all customers, including businesses

Basic

Self pickup

Use your address. Collect your mail. Legally compliant.

€59net / month

€59 billed monthly in advance

Monthly, flexible

  • Self pickup (notification for official mail and parcels)
  • Digital access system
  • Company nameplate on the mailbox
Choose Basic

Net plus 20% VAT · 14-day money-back guarantee

All Basic features
  • Registered address in 1010 Vienna
  • For commercial register & imprint
  • Incoming mail
  • Parcel acceptance
  • Self pickup (notification for official mail and parcels)
  • Digital access system
  • Company nameplate on the mailbox
  • Collection notices for RSa/RSb mail
Recommended

Plus

Unlimited scans

Receive your business mail digitally.

€89net / month

€89 billed monthly in advance

Monthly, flexible

  • Unlimited scans
  • Mail as PDF by email
  • Physical forwarding on request, EU-wide, postage included
Choose Plus

Net plus 20% VAT · 14-day money-back guarantee

All Plus features
  • Everything in Basic
  • Physical forwarding on request, EU-wide, postage included
  • Unlimited scans
  • Mail as PDF by email
  • Prominent company nameplate
  • Collection notices for RSa/RSb mail

Premium

Extended service

Digital mail, postal collection and meeting room.

€149net / month

€149 billed monthly in advance

Monthly, flexible

  • RSa/RSb collection from the post office with postal authorisation
  • 4h meeting room use per month
  • 6 months of mail service after address change
Choose Premium

Net plus 20% VAT · 14-day money-back guarantee

All Premium features
  • Everything in Plus
  • Forwarding to the rest of Europe too, postage included
  • RSa/RSb collection from the post office with postal authorisation
  • 4h meeting room use per month
  • 6 months of mail service after address change

Any questions? We are happy to help

All prices exclude 20% VAT. No setup fee.

Cancellable monthly with monthly billing, no minimum term.

Compare all features

Basic → Plus for €30 more per month: Unlimited scans and your mail as a PDF by email.

Prices and services at a glance

As of November 2026

A business address at Postservice.at costs from 49 euros per month net with annual billing, or from 59 euros with monthly billing. The address is Seitenstettengasse 5/37, 1010 Vienna, in the 1st district, and is registered-address ready for the commercial register, trade registration and imprint.

The Basic package (49 euros per month net with annual billing, 59 euros monthly) includes the registered business address, incoming mail, parcel acceptance, the company nameplate on the mailbox and self pickup from Monday to Sunday via a digital access system.

The Plus package (79 euros per month net with annual billing, 89 euros monthly) adds unlimited scans: every item is scanned and delivered as a PDF by email. Physical forwarding of the originals within the EU is available on request at no extra charge, including postage.

The Premium package (129 euros per month net with annual billing, 149 euros monthly) additionally includes physical forwarding to the rest of Europe as well, postage included, collection of RSa and RSb mail held at the post office with a postal authorisation, 4 hours of meeting room use per month and 6 months of mail service after an address change.

Reviews

5.0★★★★★

44 reviews on Google

5 von 5 Sternen auf TrustpilotTrustpilot

22 reviews, all five stars
  • May 2026

    Ich habe dort einen Postkasten und meine offizielle Firmenadresse für meinen E-Commerce-Store. Alles ist unkompliziert und hat perfekt funktioniert mit dem virtual office in Wien. Ich bin super zufrieden, das Team ist freundlich, kompetent und immer hilfsbereit. Klare Empfehlung! Danke!

    StefanOn Google
  • 5 von 5 Sternen auf TrustpilotOctober 2026

    Ich habe schon seit einigen Jahren meine Geschäftsadresse beim Postservice und bin sehr zufrieden. Bei Paketen werde ich benachrichtigt und durch den Zugang mit über den elektronischen Schlüssel kann ich mir alles auch am Wochenende holen. Der Service ist praktisch und die Leute sehr nett.

    Eva-MariaTrustpilot
  • October 2026

    Always responsible and helpful, regularly send me scanned post and notifications in case of packages. I have my 2 companies in this mail address.

    Anastasija KikaseOn Google
  • 5 von 5 Sternen auf TrustpilotOctober 2026

    Super Service.

    Artur PonomarenkoTrustpilot
  • August 2026

    Ich bin mittlerweile ein langjähriger Kunde und bin äußerst zufrieden. Preis-Leistungsverhältnis ist Top und es hält was es verspricht. Super Service und ich werde es bis auf weiteres zufriedenerweise nutzen! Vielen Dank, dass Sie so einen Service zur Verfügung stellen! Freundliche Grüße, Büker

    Harun BükerOn Google
  • 5 von 5 Sternen auf TrustpilotOctober 2026

    Funktioniert problemlos

    Gerhard ZeminaTrustpilot
  • July 2026

    Super Service

    Engin ÖzdemirOn Google
  • 5 von 5 Sternen auf TrustpilotOctober 2026

    Alles immer top!

    KundeTrustpilot

A selection of five-star reviews, quoted verbatim from our Google Business Profile and Trustpilot (as of November 2026). We ask only our customers for reviews. All reviews on Google and Trustpilot.

A business address for your shop in three steps

From checkout to returns, everything runs through one Vienna address: choose a plan, book, enter the address in your shop and seller account.

  1. Choose a plan

    Basic accepts letters and parcels, Plus also scans your letters, Premium forwards once a week.

  2. Book online

    Ready to use right after the online booking. You submit the contract and a copy of your ID digitally afterwards.

  3. Update your shop

    Enter the address in your imprint, withdrawal policy, return label and the seller account of your marketplace.

Postservice
Example workflow
Address active:Seitenstettengasse 5/37, 1010 Vienna
Mail processing
Example: Vienna Tax OfficePDF ready

Your document is available digitally, wherever you are.

Latest arrivals
  • Vienna Tax OfficeScanned 2 min ago
    New
  • Vienna Commercial CourtScanned 1 hr ago
    Read

Amazon FBA and marketplace verification

Verify your seller account on Amazon, eBay and other marketplaces with a professional business address and the required documents.

  • Contract for account verification
  • Proof of address for marketplaces
  • Professional sender address
  • Withdrawal address for terms and conditions

Compatible with:

Amazon
Shopify
WooCommerce
eBay

How your returns arrive safely

Parcels and returns are received at your business address and you are notified by email.

  1. 1

    Parcel acceptance

    We accept returns and parcels on your behalf.

  2. 2

    Email notification

    You receive an email as soon as a parcel arrives with us.

  3. 3

    Forwarding

    Self-collection, from Plus digitally via scan or forwarding to the address of your choice.

Why the imprint needs a street address

Under ECG Section 5, the address stated in the imprint must be a registered business address that can receive legal service. A PO box does not meet this requirement, because no delivery in the legal sense is possible there. Our virtual office address is a real, registered business address.

Which return volume fits?

We accept individual returns, product samples and supplier mail in every plan from Basic. If you receive many returns per week, a fulfilment provider is the right addition; the business address then remains your address for the imprint and the authorities.

Imprint and returns at one Vienna address

Your online shop uses one registered business address for the imprint and for accepting returns and goods shipments.

THE LOCATION OF YOUR BUSINESS ADDRESS

Your business address in Vienna's 1st district

Your business address is a real office at Seitenstettengasse 5/37, 1010 Vienna, not a P.O. box. You can register and carry out your trade there. In the lobby every company has its own mailbox. This is where we accept your mail and parcels, and you can pick them up yourself.

Lobby of Postservice.at with the company mailboxes, Seitenstettengasse 5/37, Vienna
The lobby with the mailboxes
Historic building at Seitenstettengasse 5 in Vienna's 1st district
The building
Entrance of Seitenstettengasse 5, 1010 Vienna, with company plaques
The entrance
Meeting room of Postservice.at in 1010 Vienna
The meeting room
  • Seitenstettengasse 5/37, 1010 ViennaHistoric building in the Ruprechtsviertel, 1st district
  • U1 and U4 at SchwedenplatzA few minutes' walk from the underground
  • Pick up your mail Monday to SundayThrough a digital access system, or receive it as a scan from Plus
  • Meeting room on sitePremium: 4h meeting room use per month

Legal certainty for your online shop

Compliant imprint, withdrawal address and parcel reception for your e-commerce business. Verification for Amazon, Shopify and more.

Registered business address

Meets the imprint requirement under ECG Section 5.

Withdrawal address

Usable as the address for your withdrawal policy and returns.

GDPR compliant

Secure mail handling in line with the GDPR.

Parcel reception

Acceptance of returns and goods shipments from all delivery services.

Setting up your shop address? We are happy to advise

Tell us your platform and roughly how many parcels you expect. Which plan fits is something we usually tell you within a few hours on business days.

Send a message

Frequently asked questions for online retailers

Returns, marketplaces, withdrawal: what shop owners want to know before booking.

Yes, our address and contract are suitable for verifying your Amazon seller account. The address is accepted as a business address.

Yes, you can list our address as the withdrawal address in your terms and conditions and in your withdrawal policy. Returns are accepted at the address.

Parcels are accepted and you are notified by email. You can collect the parcels yourself or we forward them to the address of your choice.

We accept parcels up to 60 x 40 x 40 cm and 20 kg, in every plan from Basic. For many returns per week a fulfilment provider is the better fit; for individual returns and product samples your business address is just right.

Yes. We notify you by email about RSa and RSb mail held at the post office and about parcels.

Yes, our address is a registered business address that can receive legal service and meets all requirements of ECG Section 5 and of distance selling law for online retailers.

Basic with letter and parcel reception costs 49 euros net per month with annual billing or 59 euros monthly. Plus also scans your letters and costs 79 euros billed annually or 89 euros monthly. Cancellable monthly with monthly billing, no minimum term. More on the pricing page.

Yes, the address can be used on all your business documents: invoices, delivery notes, parcel labels and business correspondence.

More questions?

Reviewed by Stephan Holzbach, as of November 2026.

Sources

Our partnersNotarityListed on MarketingDB

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Launch your online shop professionally

Compliant imprint and a professional business address for your e-commerce success.